Anonymous

Some of the helpers are better than others and are more attentive. I'd have liked them to do things without being told - wash the dishes and take out the trash.

Joe W

They are on time, and she spends quality time with my mom. They spend time with her, and she likes having someone to talk to.

Anonymous

They could be more consistent with the caregiver and the times they're meant to be here.

Anonymous

I have to reach out a lot and things seem disjointed. It is not as clean as it used to be. He can't drive, so they help take him to the grocery store and doctor appointments.

Jim L

They are responsive, and they inform me on any issues because I am far away. Otherwise, I would have to make many trips to get involved.

Gillian B

I like how this agency is very responsive and they find people when I need them. They have made my experience positive by checking on me once in a while.

Vicki V

I like their interpersonal skills, and how they do a good job. We didn't have to stay with him all night.

Jim L

I like that they are responsive and they have caring staff. When there is a problem I get an response quickly. They've helped the most by doing her ADLs and stuff like that.

Betty B

I like this agency because of the nurses. They're professional and efficient, and they're good at what they do. The provider has helped me the most because they sent the best nurses.

Lori S

I like that they were able to come right away and get us set up. The services made life easier. They took away the lifting and bending chores because I had hurt my back.

David W

I like that they girl they sent to us. I like that they have been very caring and attentive.

Deb C

I like that their communication is great. All the aids have been good and are flexible to try and meet the customer's needs and preferences They help make life easier for my mom. It gives her a break to have the aides there.

Shana B

I like that the company has been very easy to work with. They are flexible and were able to get thing going in a fast way to help us. Everyone they send is pleasant and on time. He couldn't be living at home without them.

Shana B

They are easy to work with and always on time. They have helped the most by providing peace of mind.

Stacey B

We had a fabulous expereince. It was simple to get started and affordable. He's able to have his medicine now. He enjoys her.

Serena H

The compassion from what I have seen they are very there and attentive, they assist the aides working in the facility and get the job done. Thye take the extra time to feed him, it has helped my dad to eat and become more hydrated.

Marcy S

I would recommend them because of the people, the care, and I had a long term health insurance that they worked well with. They showed up, and took the worry from me to make my experience positive.

Marian C

They're very friendly. Gabbi is attentive to his needs.

Anonymous

I like that they are very attentive, professional and I love how they operate by truly showing care. They notify us in advance if they are assigning someone to us and that helps a lot.

Valerie W

I like that they have a caring attitude. I like that we feel he is being taken care of well and he enjoys the company.

Paul R

I like that they have been extremely responsive. They are willing to work with us. We weren't sure when he was going to be released and they were able to get care started within 24 hours which was a lifesaver for us. Its been a lifesaver for us to have someone for that extra level of care

Vicki H

There was a disconnect at times but they were prompt and they did give me a report when I asked about my mom. My mom received good care.

Laureen "

I'd tell them that it's efficient and trustworthy. When her aide comes, it's a perfect personality match. They communicate excellently and the care is wonderful.

Richard D

The people were nice and respectful. It helped having someone caring for her.

Andrea G

I liked that you could request the provider. I was really bad off but it's at no fault of the provider but my condition. They made my life easier and I was able to eat and bathe.

Gillian B

They are reliable and friendly. Without them, it would be difficult for me to live my life.

Todd M

I like the agency because they are responsive. The agency follows up.

Alex T

I like that they are professional. All the people there have been friendly and very nice. They have had a positive impact on me because I have learned a lot from them as we have had their services.

Belinda P

A lot of the women were older, and had a lot of experience either being a nurse or working in the environment. They knew what they were doing. A couple of people made him feel very good.

Jim L

I like that they are very attentive to her needs. They make sure she is fed and keep the apartment in decent shape.

Rachel P

I would recommend them because they were very responsive to our calls, friendly, knowledgeable, and professional. It made him feel secure that someone was there with him.

Marcia C

They are dependable. I get along with the caregivers and I go with it.

Bob K

BrightStar Care does not have enough caregivers. My experience has been positive because the caregivers do a great job.

Todd M

I think they have good people and they're responsive when I need information. They're helpful and she counts on them, they help her through her day.

Scott D

I like that they are easy to get a hold of. The nurse if very friendly and my mom gets along with her.

Kevin C

I like this agency because they're timely at responding to changes and the caregivers are outstanding. The provider has helped us out the most by taking care of my mother.

Phuong A

I like the flexibility. They are personable.

Margaret W

They are very responsive, care about the quality, have great staff, and are good with scheduling. We do have to change our schedules around them, but they do assist in all of our necessary activities for safety.

Lois S

I liked that they were prompt. They did what they were supposed to.

Anonymous

We love the aides they send to us. They are easy to get a hold of.

Susan J

The caregiver we had was good, and it was easy to schedule. The providers were with my dad, and helped out with the things that he needed.

Joe W

I like that they were on time. Somebody was with my mom to make sure she's okay.

Paul

My sister is receiving very good care. Knowing someone is with her all the time had made it easier

Jenny Z

We are out of state and there was a breakdown in the communication. It was not made clear as to what they could or could not do for my sister. They were accommodating when my sister was in the hospital.

Anonymous

I liked they had excellent employees, and you can get someone on the phone. They provided wonderful care. When I had the aide at home, it freed up my life so I could continue to live my life.

Teresa R

They were very helpful. They provided reliable care and kept my mother safe. It was not safe for me to leave her alone in the house. Without them I wouldn't have been able to do the things I wanted to do--like working as a volunteer. They kept her safe and happy.

Astrid S

They were kind, clean, and nice, but I did not need much help.

Kathy S

I think that the quality of the caretakers is good. They seem well-trained. And they have been very responsive when I have called. Knowing that there is someone there with her is great.

Kerry L

They are doing a great job and they take great of my mother. It helps me so I can go to work.