Home Helpers – Highland Village, TX
Home Helpers – Highland Village, TX
Our home care services are available 24 hours a day, 7 days a week, 365 days a year, so you know your loved one’s needs are always being met. We offer care when and where it’s needed, whether it’s at home, in a retirement community, assisted living or skilled nursing facility. All of our caregivers are background-checked employees, not contractors.
2300 Highland Village Rd, Bldg 2, Ste 2221, Highland Village, TX, 75077 75010 75022 75027 75028 75029 75057 75065 75067 75077 76205 76226
- Alzheimer's Care
- Companion Care
- Housekeeping
- Dress & Grooming
- Laundry
- Incontinence Care
- Bathing
- Mobility Assistance
- Medication Reminders
- Respite Care
- 24-Hour Care
- Eating Assistance
- Transfer to/from Bed
- Exercise Assistance
- Safety Supervision
- Transportation
- Hospital Discharge Assistance
- Prescription Pick-Up
- Doctor Visit Companionship
- Grocery/Errand Assistance
- Hospice Support
- Cash
- CreditCard
- Check
- Veteran's Assistance
- Long-Term Care Insurance
2025, 2024, 2023, 2022, 2020, 2019, 2018
Best of Home Care
Provider of Choice
Awarded for outstanding client satisfaction ratings.
Agency Rating
jeff m
They are very supportive and help to ease my burden. She helps me go to the grocery store and buy groceries.
4.5 / 5Anonymous
They could offer more training on the job for inexperienced caregivers. It allows me to take a breath.
4.25 / 5Nancy M
They did everything they were supposed to. I just didn't need them as much towards the end and they weren't able to take me to the store.
4.5 / 5Anonymous
Home helpers have great caregivers. The services provided by the agency is great they bring me great caregivers.
3.5 / 5Glen "Train" W
I would recommend them because of all the help and care I get. Everything they help me with has made my experience positive.
4.75 / 5Don O
I have already done it. I like the fact that they keep me informed. They are quick to answer questions. They work well with my long-term care insurance company. They're friendly and they care. They make sure that the coverage that they provide is what I need. It is definitely positive. The fact that they are very good and I have to use them is very well.
4.5 / 5Anonymous
We have only had one sustainable caregiver. We have had the same caregiver for over 3 years.
4.25 / 5Ricky K
They have a backup. They are helpful for Mom so she can stay at home by herself.
4.75 / 5
About This Award
Best of Home Care
Leader in Training
The Best of Home Care® – Leader in Training award recognizes home care agencies that provide specialized care for clients and career growth for care professionals through a commitment to continuous learning. This annual award is based on your training completion rates.
- ✓ Have 10+ learners complete at least 1 training course for the year.
- ✓ Average 8+ Activated Insights Course completions per care professional for the year.
- ✓ Utilize Activated Insights Training for at least 3 months.
About This Award
Best of Home Care
Top 100 Leader in Experience
The Top 100 Leader in Experience award is the highest honor we bestow, recognizing the 100 agencies with the highest Overall Satisfaction (OSAT) scores in North America. This annual award is based on the results of your client and care professional experience surveys.
- ✓ Attain one of the 100 highest Overall Satisfaction (OSAT) scores in the industry for the year.
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Leader in Experience
(Formerly Leader in Excellence)
The highest recognition based on satisfaction scores a home care agency can earn, “Leader in Experience” means best-in-class ratings from clients and caregivers. Leaders in Experience award winners must also qualify for Provider of Choice and Employer of Choice awards.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.9+
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Provider of Choice
The Best of Home Care – Provider of Choice award signifies high client satisfaction. This award is based on satisfaction ratings gathered from verified clients. To qualify, an agency must outperform other home care agencies in their geographic region in addition to other criteria.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 client satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey clients for at least six consecutive months.
About This Award
Best of Home Care
Employer of Choice
Home care agencies that qualify for “Employer of Choice” have earned high marks from their caregivers. Great care starts with happy care professionals and to qualify, “Employers of Choice” must outperform other local competitors in caregiver satisfaction based on scores and feedback gathered from verified care professionals.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 employee satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey employees for at least six consecutive months.
