
Visiting Angels – Webster, Texas
Visiting Angels – Webster, Texas
Visiting Angels provides essential home care services including in-home care, dementia care, respite care, senior personal care, and companion care services. With our assistance, seniors can continue to live independently in their own homes. At Visiting Angels, we provide the very best support, so our elderly clients receive top quality care.
16940 Highway 3, Webster, TX, 77598 77034 77058 77059 77062 77089 77505 77507 77536 77539 77546 77565 77573 77581 77584 77586 77598
Phone:
Phone number unavailable
Address: 16940 Highway 3, Webster, TX, 77598
Zip Code: 77598
City: Webster
State: TX
- Alzheimer's Care
- Companion Care
- Housekeeping
- Dress & Grooming
- Laundry
- Incontinence Care
- Bathing
- Mobility Assistance
- Medication Reminders
- Respite Care
- 24-Hour Care
- Eating Assistance
- Transfer to/from Bed
- Exercise Assistance
- Safety Supervision
- Transportation
- Hospital Discharge Assistance
- Prescription Pick-Up
- Doctor Visit Companionship
- Grocery/Errand Assistance
- Hospice Support
- Cash
- CreditCard
- Veteran's Assistance
- Workers' Compensation Insurance
- Long-Term Care Insurance
Agency Rating
Beverly G
They communicate. They answer my questions or get the answer promptly. They make sure she gets the attention she needs, and helping her with the shower saves me time of having to do it.
4.75 / 5Mary W
I like that they are always there. They show up daily and are upbeat.
4.5 / 5Rick V
They're able to align an Angel to fit my mom's needs. I'm adding hours that I'm not bound to when I cancel an Angel. They've been very accommodating with my mom's needs and the accompaniment has made a world of difference.
5 / 5Diane T
I like that they were very nice and responsive. I liked that they had good communication and responsiveness to the elderly person.
4.75 / 5Anonymous
Some of their staff need more training. They are communicative.
3.25 / 5Brenda G
My mom really loved them and they were helpful. It was a blessing for me.
5 / 5Anonymous
They have some practices at that agency that are very closed, after we left the agency they bothered my mother for some payment, they knocked at her door put her under stress, and claimed we were in breach of contract, but we were not, and they tried to harass us. They need to do a better job of reassuring their client that they have things under control like scheduling caregivers, they are very poor in notifying us and stopping us from communicating with caregivers directly.
1 / 5Riley S
I like the people there. They provide great companionship and care for my mom.
5 / 5Emily P
They provide good caregivers. They listen to your complaints. They help with meals.
5 / 5Ana L
The ladies that we sent were very pleasant. They were companions for my mother. I feel like she would have had a better quality of care with a Spanish speaker.
3.5 / 5Diane T
They are very trustworthy. They were able to provide what is needed. They were also very gentle.
5 / 5Carl K
They are consistent providers. They take responsibilities.
5 / 5Beverly G
They respond to my calls and requests, and they are caring. They communicate when things need to be done and they take good care of my mother in-law.
5 / 5Anonymous
The flexibility and the quality of the people. Helped with the physical help with my mom and keeping her company.
5 / 5Cheryl A
The caregivers that we have had here are great. I am here on the time, so It doesn't change much.
4.25 / 5Deborah B
I like that the agency matches the caregivers very well with the client The services have allowed me to have more time for myself and to know that someone is there talking and taking care of him.
4.5 / 5Anonymous
I like that I have qualified people. The caregiver helps with housekeeping.
5 / 5Kathy S
They're very trustworthy. They made her breakfast.
4.75 / 5Wendell W
I like how their professionalism. They interact with Patricia very well.
4.75 / 5Patrick R
I like that they are easy to work with. They handle everything fine.
4.25 / 5Glenn R
I like the caregiver they have sent for her. They provide services that my mother needs.
5 / 5Freeman T
The quality of care has been good. They follow through.
4.75 / 5Stephanie M
They take very good care of my grandma, and they try to always select a caregiver that can handle my grandma's personality. They make my life so much easier, me and my grandma are neighbors and everything from doctors' appointments to small house favors, there's someone always there to help her with daily tasks.
5 / 5Charlie M
They could get better employees who know how to cook. They help, but not to the extent that I am paying.
2.5 / 5David B
They send really good people out. They are companions for her and they tend to her when she is walking.
5 / 5Anonymous
They could be more competitive with their pricing. The minimum amount of hours could be less.
3.75 / 5Anonymous
The services are expensive, and the rates went up again. It has been a positive experience because the caregiver used to help with bathroom needs with the client.
4.25 / 5Karen D
I would recommend them because the evaluator, the one that put the caregiver in the home, I thought was exceptional. She listened to my concerns, and we did a switch of someone who was more compatible with my mom. They helped us the most with the socialization, and her caregiver was amazing.
5 / 5Wanda A
I like that the people are very nice, and very responsive. The care is always top-notch. They are always on time, and they communicate any needs very quickly.
4.75 / 5Terry B
The people they have employed are great. They helped to fix us meals and do whatever we needed.
5 / 5Rick V
I like that they did a pretty good analysis of matching a caregiver to my mom and her needs. Whenever the caregiver is with my mom, I have peace of mind because she has company there and someone to drive her around.
5 / 5
About This Award

Best of Home Care
Leader in Training
The Best of Home Care® – Leader in Training award recognizes home care agencies that provide specialized care for clients and career growth for care professionals through a commitment to continuous learning. This annual award is based on your training completion rates.
- ✓ Have 10+ learners complete at least 1 training course for the year.
- ✓ Average 8+ Activated Insights Course completions per care professional for the year.
- ✓ Utilize Activated Insights Training for at least 3 months.
About This Award
Best of Home Care
Top 100 Leader in Experience
The Top 100 Leader in Experience award is the highest honor we bestow, recognizing the 100 agencies with the highest Overall Satisfaction (OSAT) scores in North America. This annual award is based on the results of your client and care professional experience surveys.
- ✓ Attain one of the 100 highest Overall Satisfaction (OSAT) scores in the industry for the year.
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Leader in Experience
(Formerly Leader in Excellence)
The highest recognition based on satisfaction scores a home care agency can earn, “Leader in Experience” means best-in-class ratings from clients and caregivers. Leaders in Experience award winners must also qualify for Provider of Choice and Employer of Choice awards.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.9+
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Provider of Choice
The Best of Home Care – Provider of Choice award signifies high client satisfaction. This award is based on satisfaction ratings gathered from verified clients. To qualify, an agency must outperform other home care agencies in their geographic region in addition to other criteria.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 client satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey clients for at least six consecutive months.
About This Award
Best of Home Care
Employer of Choice
Home care agencies that qualify for “Employer of Choice” have earned high marks from their caregivers. Great care starts with happy care professionals and to qualify, “Employers of Choice” must outperform other local competitors in caregiver satisfaction based on scores and feedback gathered from verified care professionals.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 employee satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey employees for at least six consecutive months.